Our customer charter is based on feedback that we’ve received from our customers.
Below are the guidelines that are in place to ensure we meet our promise to you.
- We will answer all calls between 7am and 5pm Monday to Friday within 30 seconds.
- We will reply to all emails within 30 minutes of receiving them.
- If for any reason we can’t deal with an enquiry immediately, we will be in contact within 30 minutes with an answer or an update on the progress.
- Orders for standard stock items placed before 4pm will be delivered the next working day between 9am-5pm to mainland UK and Northern Ireland addresses.
- Every product that we send out is 100% guaranteed and will come with a Certificate of Conformance.
- Expected delivery dates for bespoke sized rolls or die cut orders will be confirmed on the day of ordering.
- Your order will be packaged suitably to ensure the items reach you in the same excellent condition that we dispatched them in.
- It is still possible to make mistakes. If we do, we will apologise and fix it as quickly as possible.
Adhesive Tape Catalogue
Order a copy of our new adhesive tape catalogue or view a copy online Find out more
All Weather Adhesive
Bonds in sub-Zero temperatures Find out more
Bonding LSE Materials
Adhesive tape designed to bond LSE substrates Find out more
Superior Heat Transfer for LED Units & Electronic Components Find out more
Advanced bonding and sealing solutions for the automotive industry Find out more
NEW DAAT® Technology
39.8 MPa superior cured shear adhesion Find out more